BA Glass leads its activity by its values: Humbleness, Emotion, Ambition, Rigour and Transparency. Considering these values, as well as the importance of behavioral and ethical matters, we established rules and communication channels to ensure that all persons can report any known or reasonable suspicious irregularities. It is the duty of each one of us to report anything that may constitute an irregularity.
What is it?
BA aims to establish the rules on the communication of irregularities (any unacceptable situation, act or omission, intentional or seriously negligent). In this way it will be possible to eliminate and prevent these practices allegedly carried out by any stakeholder, employee, client, supplier, partner or any other entity or individual dealing with BA Glass Group.
When should be reported?
It must be reported whenever witnessed any irregularities related to corruption and bribery, fraud, conflict of interest, money laundering, anti-competition practices, confidential information, sexual or other kind of harassment, discrimination of any nature, and labor and human rights.
Who should report?
All stakeholders should report any known or reasonable suspicious irregularities. All situations reported should preferentially identify the sender and his/her email address; however, considering the nature of some of the subjects, anonymous communications will exceptionally be accepted and analyzed. All the complaints, including those in which the sender is identified, will be treated with confidentiality.
How can it be reported?
It can be used the normal channels to report irregularities (Line Management, Human Resources department or Legal Affairs).
The whistleblowing shall be made in writing, containing a description of all the facts and information that may support the assessment of the irregularity reported, and can be reported through the following channels:
By email –
By post –
A/C: Speak Up
Avenida Vasco da Gama, 8001,
4434-508, Avintes, Portugal
What happens next?
The information will be treated in a confidential way and directly delivered to the CEO – which will meet with a multidisciplinary team to analyze the situation, composed by the CPO, CFO and Group Legal Counsel.
Within a maximum period of 48 hours of the reception of any irregularity, the appointed team shall start an investigation and, the final decision shall propose the application of the most appropriate measures in the light of the severity of the irregularity.
Is it safe to report?
All reports will not be subject to any retaliation, intimidation or discrimination, including disciplinary action.
Deliberately misuse or use in bad faith of the irregularity's whistleblowing may give rise to disciplinary or legal proceedings, as applicable.
We all have the duty to report any situation that may be considered as an irregularity.
IT'S IN THE HANDS OF EACH ONE OF US TO PREVENT AND REPORT ANY SITUATION THAT MAY CONSTITUTE AN IRREGULARITY. BA GLASS AIMS TO CONTRIBUTE TO A BETTER WORK ENVIRONMENT AND TO A FAIRER SOCIETY.
IT'S UP TO YOU…AND UP TO US!